Enterprise Property Management - Orange County Property Management Specialist in 555 Park Center Drive #206

Customer Reviews about Enterprise Property Management - Orange County Property Management Specialist:

• ★ ☆ ☆ ☆ ☆
  Enterprise property managment is a very dangerous company, Beware!!! I had them for 1 year as my managment company. When they took my house it was perfect and they did a very tight inspection and i had it beautiful. A year later and they let it be torn apart and then blamed me the landlord.! . I had Stella and Rene. Both were great. Then they both left and i got a lady as a replacement who told me i should give my tenants 30 day notice to move out because they are not good tenants and have too many people living there. I said no i cant just kick them outbut just give them a rent increase. After the increase Enterprise turned on me saying Its my fault for any destruction done . They let place be destroyed tell you to get rid of tenants then blame you.. Your stuck with a ruined place an angry tenant and a nasty rude managment team to deal with. I then told the managment company to cancel the contract. They are such egomaniacs they want to beat me to the punch even though i told them to cancel first. They then added insult to injury by calling my tenant and telling them they are the ones who cancelled the contract. Then go on to say my place is a wreck they then sent me a notice saying my house is uninhabital! Its like dealing with a group of defensive narcissists who bites the hand that feeds them.. Expect low blows puffed up egos and lack of empathy or remorse about handling things wrong..A very cruel and strange company.
  By Ch Ca, May 31, 2017
• ★ ★ ☆ ☆ ☆
  I'm going to keep it 100 as I always do. For starters, I'm a mechanical engineer who has no problem paying the rent in full and on time. Paula was the person who managed the property I leased. Although I know I've pissed her off on more than one occasion (consulting with my lawyers because of what she did), "for the most part," she kept her professionalism. That helped them with the star rating. I was leaning towards only giving them 3 stars, but Paula did a good job with making sure things were good with the condo I leased. Things took a turn, when the owners of the condo hired a real estate company to sell the property. The listing agent, Matt Rosen-something, is the one who began demanding showing the property what seemed like every other day. People in and out, in and out, and he tried to strong arm and bully me. I ain't the one! Trust me. Upon selling the place, Paula gave my security deposit to the old owners, and my lease stated EPM was no longer responsible for it. Haaaa. As a result, I told Paula I was putting my rent in escrow to protect myself and my money. She didn't like that, but again, she kept professionalism. All in all, I don't blame Paula. Matt was the real problem the whole time. He made it bad for Paula, but she kept her composure as best as she could. I didn't have any peace my last 2 months at the property. One last thing, EPM do play internal games. If you try to call to speak with your property manager, they provide excuse after excuse, leave you on extended holds, and play childish petty games of that nature if the property manager doesn't want to talk with you. That's bad business. That's why they are/were borderline 3 stars. It gets worse. Last week, I went to pay my electric bill, I promise you I can't make this up, and I went to get my checkbook, and it was gone - I mean gone. No where to be found. I searched high and low - no where. I was even 1.5 hours late for work. On top of that, my Social Security Card and my Birth Certificate are both gone. No one, and I mean no one has access to the condo except... How did it disappear? Well, Enterprise Property Management has access to the condo; the old owners too. I've had to get a police report, call the FTC, Social Security Fraud Department, credit bureaus, change banks and accounts around, etc. A true nightmare. The thing is, I can't prove who took it. I can suspect, but... I have a real good idea. The hassle I'm going through right now just dropped them to 2 stars. Read their Yelp reviews. They tried to rob me of my security deposit. It's happened to other tenants.
  By Anthony Athy, February 26, 2017

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